In spite of the best possible travel preparations, unforeseen technical emergencies can unfortunately occur in your motorhome such as a leak on/in the vehicle or a problem with the power supply. Since these problems may occur outside our opening times, we have set up an emergency phone number for our customers.
You will receive technical assistance from one of our service employees on emergency telephone number +49 (0)7525 / 9200 3333. This number is available at the following times:
Monday to Friday 16.30 – 20.00 hrs.
Saturday, Sunday and Public Holidays 10.00 – 20.00 hrs.
If you have any questions concerning the functionality of your motorhome, please contact your Carthago trade partner, who will be pleased to help. In the following, you will also find the service numbers of our chassis and accessory suppliers, who would also be pleased to assist you with technical matters.
We recommend having the following documents and information to hand so that the customer centre can help you as quickly as possible: